Frequently Asked Questions

Grid Capacity

Do we need to upgrade our transformer? No. Our intelligent load management software balances the power draw in real-time to operate within existing electrical capacities.

Payment Logic

How is electricity collected? Our automated billing system handles everything. Residents pay via a digital link, and the association is reimbursed centrally.

Installation

Where do they go? We specialize in zero-footprint designs, mounting units on existing parking lamp poles or boundary walls to save floor space.

No App Required

Do residents need an app? Never. We use a QR-scan to WhatsApp workflow, ensuring users receive all updates and receipts without a dedicated app.

Maintenance

Who maintains the units? We handle all remote diagnostics and preventative maintenance, guaranteeing 99.9% uptime for your community or resort.

Security

How do you prevent electricity theft? Each charging session is authenticated through our secure backend, and consumption is logged per unique user profile.